Child Care Assistance

What is Child Care Assistance?

The Child Care Subsidy Program, Wisconsin Shares, assists low-income families to pay for childcare services.

Am I eligible for Child Care Assistance?

Childcare assistance is available to low income families who need it for employment, for teen parents in school or working on obtaining a GED, and for families who are in a training program working to improve their employment status. Families must have income below 185% of poverty to be initially eligible, and can continue to be eligible until income exceeds 200% of poverty. Most parents are required to share the cost of childcare through a co-payment required.

How do I apply?

Please go to to sign up.

Individuals interested in applying can apply in the following ways:

  • Contact the Great Rivers Call Center at 1-888-283-0012, 8:00 a.m. - 4:00 p.m. (Monday, Tuesday, Thursday, Friday), 8:00 a.m. - 11:00 a.m. (Wednesday).
    • Apply for benefits
    • Report a change
    • Complete a renewal
    • Ask a question
  • Online via ACCESS, click HERE (
    • Changes can also be reported via ACCESS
  • Apply using our paper application, click HERE (
  • Apply in person during our Lobby Hours 8:00 a.m. – 4:30 p.m.

Eligibility Guidelines

Childcare and Youngstar Information


To report changes to cases, check benefits, process eligibility, complete reviews, etc. contact the Great Rivers Call Center at:

Phone: 1-888-283-0012
8:00 a.m. - 4:00 p.m. (Monday, Tuesday, Thursday, Friday)
8:00 a.m. - 11:00 a.m. (Wednesday)
Changes can also be reported online via